Privacy Policy✱

Information we collect

We may collect information you choose to share when you contact us, request a consultation, or begin a project. This may include your name, email address, business details, project goals, and messages.

Our website and hosting providers may also receive basic technical information such as device type, browser, approximate location, referring page, and site activity.

How we use information

We use information to respond to inquiries, schedule calls, prepare proposals, deliver design services, provide support, improve the website, maintain security, and meet legal or accounting obligations.

We do not use personal information as a product for sale.

Bookings and payments

Scheduling, forms, invoices, and payments may be handled by third-party providers. Those providers process information under their own privacy policies. Cuenca Studio does not directly receive or store complete payment-card details.

Cookies and analytics

The website stores a random browser identifier in local storage to count repeat visits. It records pages viewed, clicks on consultation and checkout links, questionnaire starts, referring websites, campaign tags, and general device type. These analytics do not record form answers or payment card details. Browser settings can clear the identifier, and a Do Not Track setting stops this website's analytics. Hosting providers may also process basic technical information to serve the site.

When information is shared

Information may be shared with service providers that support website hosting, communication, scheduling, payments, file delivery, or professional operations. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer.

Retention and security

We keep information only as long as reasonably needed for the purposes described here, including project records and legal obligations. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.

Your choices and rights

You may ask to access, correct, or delete personal information we hold about you. Depending on where you live, additional privacy rights may apply. We may need to verify a request before completing it.

Children’s privacy

This website and Cuenca Studio’s services are not directed to children under 13, and we do not knowingly collect their personal information.

Updates and contact

We may update this policy as our website or practices change. The effective date above shows the latest revision. Questions or privacy requests can be sent through the contact method provided on the Cuenca Studio website.